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Contact the CockpitWeb Crew

The CockpitWeb software is programmed by airline pilots.
If you have any questions, send us an email: i n f o @ c o c k p i t w e b . c o m
It can take up to 5 days to reply.

Customer support
If you are a customer and you need support? Always mention program(s) ordered, date of purchase and email address used to order. We'll reply asap.

Add our email-address to your address book. Avoid that spam filters delete our emails!

If you have ordered a software program, you will receive 2 confirmation emails: one from PayPal and one from CockpitWeb.
- If you do not receive a confirmation email from PayPal immediately, you have entered a wrong email-address. Contact us immediately.
- If you do not receive a confirmation email from CockpitWeb within 5 days, check your spam filters and contact us immediately. Read the paragraph below. Please note that we do not refund for late receipt if our email was deleted by spam filters! A refund on software is not possible.

Spam Filters - Email Whitelists
Have you experienced problems receiving our emails?
An email whitelist (sometimes called a safelist) is a list of names/addresses who you deem acceptable to receive email from. Spam filters have both white and black lists of senders. If a spam filter keeps a whitelist, mail from the listed addresses will always be allowed. Some spam filters consider emails from CockpitWeb as spam. In this case, our emails are mistakenly filtered out of your inbox.

Add our email-address to your address book: i n f o @ c o c k p i t w e b . c o m !
By adding our email address to your address book you automatically add our email address to your email whitelist.

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