CockpitWeb - Frequently asked questions
If you have any questions, don’t hesitate: Contact us
I ordered a program more than 5 days ago and I still did not receive it. What should I do?
If you have ordered a software program, you will receive
2 confirmation emails: one from PayPal and one from CockpitWeb.
Who / What is Cockpitweb?
was created by airline pilots in 2001. We have created some very powerful
job application and pilot training software programmes. To date, CockpitWeb
has thousands of happy customers and has received nothing but positive
How long to deliver the Cockpitweb programmes?
We deliver the software usually within 3 days, but occasionally within 5 days.
Can I buy a CockpitWeb programme in my local shop?
No. The CockpitWeb programmes are professional pilot programs. The best way to buy a CockpitWeb programme is to buy here. It is fast and 100% safe!
I don't have Paypal. How can I order?
Paypal accepts all major credit cards: Visa, Mastercard, American Express, ... There's no need to become a PayPal member to use Paypal. It is a fast and secure way to buy on the internet. There are NO extra costs involved. All our prices include all costs and VAT. There are no hidden costs! There are no shipping costs because all program are downloadable.
Paypal is not accepted in my country. How can I order?
Unfortunately some countries are not accepted by Paypal. You can order by transferring money to the CockpitWeb bank account. Contact us for more details.
Is the pre-flight preparation software included in the IFR Training software?
Yes. The IFR Training software contains a pilot training ebook and the interactive exercises and the IFR simulator and the navigation log software and the mass and balance calculator and the conversions calculator and the instructions for use.
Do you offer telephone support?
No. Our team consists of airline pilots who are 'airborne' most of the time. Your questions will be answered by email within a few days.
Minimum system requirements
I don’t have a joystick. Can I fly the simulator?
Yes. You can use the keyboard to fly the simulator. We have included an Autotrim in the simulator. This avoids the requirement for trimming and creates a very stable airplane. You will find it very easy but still realistic to fly the airplane.
Does the package contain instructions for use?
Yes. All programmes include instructions-for-use, either online or on PDF. The use of the program is explained step-by-step.
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